FREIGHT HOURS OF OPERATION
| JUNE 1 – SEPT 30 | FISHERS ISLAND | NEW LONDON |
|---|---|---|
| MON-FRI | 7:30 AM – 5:00 PM | 6:15 AM – 3:00 PM |
| SATURDAY | 7:30 AM – 8:30AM | 6:15 AM – 12:00 PM |
| 10:00 AM – 11:30 AM | ||
| SUNDAY | CLOSED | CLOSED |
| OCT 1 – MAY 31 | FISHERS ISLAND | NEW LONDON |
|---|---|---|
| MON-FRI | 7:30 AM – 4:45 PM | 6:15 AM – 3:00 PM |
| SATURDAY | 7:30 AM – 8:30 AM | 6:15 AM – 12:00 PM |
| 11:30 AM – 1:00 PM | ||
| SUNDAY | CLOSED | CLOSED |
Holidays:
All freight services are closed New Year’s Day, Memorial Day, Independence Day, Thanksgiving and Christmas. On other federal holidays service may be reduced.
Freight FAQs & Policies
A FEE IS PAYABLE UPON RECEIPT OF FREIGHT*
*There is no charge for deliveries of Rx/medicine, FedEx express and UPS to Fishers Island.
FedEx Ground, Home and Freight may be handled by independent contractors, the Ferry District freight charge for these packages follows normal freight pricing. Please make a note of this and unless you have a freight charge account you will need to pay the exact amount in cash when picking up your freight. Remember, this does NOT apply to regular Federal Express, only Fed Ex Home, Ground and Freight.
If you expect to be on the island longer than a week it is highly recommended to have a freight credit account as cash transactions will take longer to process. Ask your freight agent to help you set up an account.
Food shipments, i.e., Instacart, require a credit card backed Ferry Freight credit account.
Create a Freight Credit Account
Please complete the form and give it to the FI Freight agents.
FedEx Express and all UPS shipments to Fishers Island do not have an additional Ferry freight charge
FedEx Express and all UPS normally arrive on the mid-day trip. During the Peak season some freight may arrive on a later trip. The Freight Agents on Fishers will try to will process the late arrivals as soon as they can.
If you have a special item that you need absolutely, positively that day it is best to contact NL Freight early in the morning to see if they can isolate it before it is packed for Fishers. There are no guarantees that this can and will occur, but we will try.
Except for Rx and perishable items, freight will be processed as soon as possible, but plan on it being held 24 hours before being available for delivery to customers. At boat times freight delivery will be delayed and at the weekday mid-day boat the area maybe closed to facilitate sorting and shelving of the newly arrived freight. Your patience is appreciated.
If you expect to be on the island longer than a week it is highly recommended to have a freight credit account as cash transactions will take longer to process. Ask your freight agent to help you set up an account.
Freight should be addressed as follows:
Recipient’s Name
Recipient’s Fishers Island Street Number and Name
Recipient’s #box number*
Fishers Island, NY 06390**
* Please use “#” and the recipient’s Fishers PO Box. Do not write “box”.
** If ZIP +4 can be used the “4” is your Fishers PO Box number preceded with a zero.
Freight shipping will be charged to the primary name on the shipping label. For the Benefit Of (FBO) items will be charged to the primary or Care of (c/o) name on the shipping label. For example: Jane Doe c/o Yard Dog Contracting or Yard Dog Contracting FBO Jane Doe will be billed to John’s Contracting.
Food shipments, i.e., Instacart, require a credit card backed Ferry Freight credit account. Food shipments outside of freight hours will not be accepted.
Rx normally arrives on the weekday 3:30 trip. There is no regular Saturday Rx. If Rx is shipped on the weekends you must meet the ferry, or it goes back to New London.
Many shipping services, i.e., UPS, FedEx Express, etc., will issue a delivery email to their customers when New London Freight receives the item. freightNL@fiferry.com will issue a brief email to the customer with the expected boat time that the item will be shipped. A second ferry email from fibilling@fiferry.com may follow with an itemized description and freight charges. Payment will be expected upon pick-up of the item unless the customer has a freight credit account in place.
If you would like to receive email freight notifications please confirm with freightnl@fiferry.com your email address and other contact details.
Freight must be collected within 5 days of arriving in the freight office.
Storage fees will be payable for each day following the 5th day:
| AFTER 5 DAYS OF STORAGE | PER/DAY FEES |
|---|---|
| <= 50 lbs. | $2.00 |
| >50 lbs. | $5.00 |
Freight will not be surrendered until all fees are paid.
Please Note: Freight received after 2:45 cannot be guaranteed same day island delivery. No freight will be accepted in New London after 3:15 pm.
FedEx Ground, Home and Freight may be handled by independent contractors, the Ferry District freight charge for these packages follows normal freight pricing. Please make a note of this and unless you have a freight charge account, you will need to pay the exact amount in cash when picking up your freight.
Remember, this does NOT apply to regular Federal Express, only Home, Ground and Freight.
For more information
Call the FI freight office at (631) 788-7345 (freightFI@fiferry.com), or the New London terminal at (860) 442-0165 x301 (freightNL@fiferry.com).
Building 209
Fishers Island freight is to be picked up at the
Freight Shed on 554 Hound Lane
New London Terminal
Fishers Island Ferry District
5 Waterfront Park
New London, CT 06320